CaliberLIMS seeks to make Market Complaint Management organized and accountable. Market Complaints are a matter of usual occurrences in any organization. The Market Complaints could be related to particular product batches. In a controlled industrial organization Market Complaint Attention process of investigation, verification, and necessary action is an essential activity for adopting and benefiting from timely corrective and preventive actions to ensure consistency in quality and reputation. The Functionality covers registration of each Market Complaint, Assignment of the ownership of handling of the registered Market Complaint, and closure of the Market Complaint Attention formalities.